Policies and FAQs | Wandering Graphics

FAQ's, Policies and Info.

Wandering Graphics is a boutique fine art photography brand that specializes in capturing the beauty of nature, architecture, and abstract compositions. Our founder, an architect with over 40 years of experience in the industry, has a keen eye for detail and a passion for exploring unique locations around the world. Our photography is meant to inspire and transform any space into a work of art. We offer photography prints on various mediums and will soon be offering graphic prints as well.Read About me

At Wandering Graphics, we offer a variety of fine art photography styles to suit any taste and space. Our landscape photography captures the breathtaking beauty of natural landscapes, from lush forests to serene coastlines. Our architecture photography showcases the intricate details of buildings and structures, both old and new. Our abstract photography captures the interplay of light, color, and shape, creating stunning compositions that are both captivating and thought-provoking. Each piece is carefully crafted to bring a unique perspective and a sense of wonder to any space. We do not generate photographs using AI.

Yes, we may be able to offer custom sizes and print mediums for our photography prints. Simply contact us with your request and we will provide you with a quote. Our fine art photography prints are available in a variety of sizes and mediums including metal and acrylic, and all the ordering options are shown on the product page.Please refer to Inspiration at for ideas beyond the usual.

All of our art prints are made to order and typically take a week or two for production (depending upon the medium selected) and 2-5 days for delivery within the United States. International shipping will take longer. Please refer to our shipping policy for more details. We offer accelerated fabrication times as well as next day shipping for upcharges. Please use comment box for special requests.

We want you to be completely satisfied with your purchase from Wandering Graphics. If for any reason you are not happy with your photography paper print, you may return it within 14 days for a full refund, less a 25% return fee (provided the item has not been discounted). Framed paper prints, Acrylic and MetalPrints cannot be returned.Please see our complete return policy at for more details.

Once your order has shipped, we will provide you with a tracking number via email. You can use this number to track the status of your shipment.

Yes, we offer a variety of framing options for our photography prints. You can select the framing options you prefer during the ordering process. Additional framing options are available upon request.Refer to Our offering section found

We do not currently offer financing but are working to bring Affirm shortly..

We recommend keeping your paper prints out of direct sunlight and in a climate-controlled environment. Framing your print will extend its life. Dusting your print with a soft, dry cloth or using compressed air is the best way to clean it. Metal prints are most resilient to various climate conditions and can be customized with an exterior finish option upon special request.

Yes, we offer international shipping through our regional print and shipping partners. Please refer to our shipping policy for more details.

Please note VATand other local taxes is the buyer’s responsibility.

Yes, we offer limited edition acrylic prints of select fine art photography pieces, exclusively in larger sizes such as 36x36 or 30x40 or larger.These prints are marked as limited edition of 25 and are available on a first-come, first-served basis. We will no longer print any images in the sized we sold to you once the limited edition is sol-out.

We understand mistakes happen. If you made a mistake during the ordering process, please contact us as soon as possible. Since we work with print partners to produce your fine art prints, changes can be tricky and may not be possible if production has already started. Production typically starts within 24 hours of placing the order.

All of our photography prints are made to order, so there is no need to worry about whether a piece is in stock. Simply place your order and we will get to work creating your custom print.

We may be able to offer discounts for bulk orders. If you are an interior design professional, a commercial client ordering on behalf of a business, or a residential customer ordering multiple items, please contact us directly to discuss your specific needs and we will provide you with a special quote.

We accept a variety of payment methods including credit cards and PayPal.

We do not currently offer gift cards, but we hope to offer this option in the future.

We do accept exchanges, however, acrylic and metal art pieces are unique and costly to make, so we do not accept exchanges for these items. All other prints can be exchanged subject to a 25% return fee. Your exchange will be processed only after we receive the product and the accompanying certificate of authenticity back and ensure that the product is in its original condition.

We welcome custom orders and can work with you to create a piece of art that fits your specific needs. Please contact us with your request and we will be happy to provide you with a quote. Please keep in mind that size limitations are based on image age and resolution. Newer images have higher resolution and can be scaled to bigger sizes.

A limited edition print is a high-quality print that is produced in a limited quantity for a particular size (in our case 25), typically signed and numbered by the artist. Once the edition is sold out, no more prints will be made. An open edition print, on the other hand, is not limited in quantity and can be reproduced indefinitely. We only offer this on our acrylic prints in sizes 36x36, 30x40, 30x45, 36x48 and 40x60.

Shipping and Handling

At Wandering Graphics, we strive to provide you with the best possible shopping experience. We want you to receive your purchase in a timely and efficient manner, and with the utmost care.

A print order will not commence until funds have cleared our bank.

We provide you with Ready-to-Hang Print Pricing. You select the shipping option that works best for you. We cannot ship to a PO Box.

For international orders, we provide custom shipping quotes to ensure the most efficient and cost-effective delivery. We also work with reputable art printing houses based in Europe and Asia to reduce shipping times and costs.

Please note that shipping times are approximate, cannot be guaranteed and may change during the holidays. Please place your order in advance to receive it on time. We cannot guarantee shipping and will not be held liable for shipping delays.

Once your order is shipped, you will receive a tracking number via email to keep you updated on the status of your shipment.

Our print partners take great care in packaging and shipping our products to ensure they arrive safely and in pristine condition. Framed and acrylic items that are 36”x36”, 36”x48” or 40”x60” or larger are crated to ensure extra protection during shipping.

Here is an example of how your order is packaged.The image floats securely within its cardboard inner protection assembly. The top space is filled with soft packing tissue paper.

If your items arrive damaged, please keep all packaging and contents and contact us with your order number for further instructions. If possible, please include a photo showing the problem on the product as well as the shipping packaging. We will do whatever we can to send you a replacement as soon as possible. Please reject any shipments that arrive with clearly damaged packaging. Please photograph the damaged package, send us the photos and refuse to sign for it. Should you decide to accept it, please note damages on shipping paperwork being returned to shipper and document well with photographs.

If you have any questions or concerns about shipping, please do not hesitate to contact us. We are always available to assist you with any questions you may have.

Pricing

The pricing menu is meant to be all inclusive for a better buying experience. The only additional charge is sales tax, which we are required to collect by law in NY state currently for all NY delivered purchases. For very large sizes, we have to quote shipping to your destination and it will be billed separately. We do not mark up shipping.
For design trade pricing and large project pricing, please contact us directly.
For framed and acrylic items that are 36”x36”, 30x45, 36”x48” or 40”x60” or larger, the cost of crating has been built into our pricing menu.
For all foreign sales, we have the option of working with excellent printers closer to your location and are happy to provide you with a custom quote. We work with excellent art printing houses based in Europe and Asia to reduce shipping times and costs for our overseas customers. This may be advantageous to our Canadian customers.

Wandering Graphics reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, you will have the right to cancel your Order

Please contact us if you have any questions or concerns.

Sales/Orders

Standard Production Times:

Photo prints: 3-4 business days
Framed prints: 7-8 business days
Fine art prints: 3-4 business days
Metal prints: 3-4 business days
Acrylic prints: 9-10 business days

Production times are approximate and may be longer during holiday periods. Framing/mounting times will be in addition to standard production times.

Our photographs are shipped amd not signed. You will receive a signed certificate of Authenticity under separate cover for each photograph sold. Limited edition paper photographs (acrylic only) can be signed upon request on photograph. This option must be selected in the Comment Box when placing your order.

All our acrylic images sizes 30 ”x 40”, 36” x 48” and over are limited editions of 25 and we will provide you, under separate cover, with a Certificate of Authenticity listing number in Series and Size (only available for sizes 30” x 40” and above)..

Once the order has been placed and paid for, it cannot be canceled.

Returns

At Wandering Graphics, we are committed to providing you with high-quality fine art photography.

Since all of our products are bespoke and made to order and we do not carry inventory, we do not accept returns on framed paper prints, acrylic or metal art pieces. These items are unique, costly to make, and difficult to resell.
For all other prints, we will accept returns and issue refunds less a 25% return fee and shipping and payment processing charges. Exchanges are also subject to a 25% return fee.

If you wish to return your unframed paper product, please place it in its original packaging, exactly as you received it. You must include all the contents of the package, including instructions, documents and wrapping materials. Please rewrap the items to protect them during shipping. Goods that are damaged or not in the same condition as you received them or which are worn beyond simply opening the original packaging, will not be refunded. You are expected to take reasonable care of the purchased Goods while they are in your possession.

It is critical to package the product properly to ensure it arrives back to us in one piece and you are eligible for a refund. Once we receive the product, the documents and the certificate of authenticity, we will ensure that the product is in its original condition before processing your refund.

Your right to return an Order for refund as per the terms above only applies to Goods that are returned in the same condition as you received them.

Please see the Shipping Terms above for instructions on dealing with Goods that arrive damaged or in damaged packaging.

We hope you love your purchase from Wandering Graphics. If you have any questions or concerns about returns, please don't hesitate to contact us. Our team is always available to assist you with any questions you may have.

Sizing Guide

When it comes to hanging wall art, there are a few guidelines you can follow to ensure the best fit for your space.

First, consider the furniture that the art will be hung above. A good rule of thumb is to choose a piece that is between 4/7 and ¾ as wide as the furniture.
Additionally, the center of the art should be hung at eye level, which is typically around 58 inches from the ground.
Make sure to also leave 6-12 inches of space between the bottom of the art and the furniture.

Avoid common mistakes such as hanging a small piece of art in a large empty space, or hanging a piece too high that it's difficult to see. To find the right size for your art, measure the width of the furniture and multiply it by 0.57 and 0.75.

For example, if your sofa is 84 inches wide, your art should be between 48 and 63 inches wide.

Here are some standard sizes to consider when hanging wall art above furniture in your home: